When do I need to send you documents?
You may be requested to send us documents in order for us to comply with regulatory requirements.
What documents do I need to send?
The specific documents that we need depend on each case. Our payment personnel will always specify which documents are needed via email.
What is KYC?
KYC means Know Your Customer. It is a security measure that we may carry out as part of our gaming licencing agreement, so we know who is playing with us. Our aim is to keep everyone safe and happy.